Privacy Policy

Privacy Policy

AVATAR FACTORIES (“we” or “us”) is dedicated to safeguarding your privacy.

This privacy policy, together with our main terms of use (“Terms of Use”) and any referenced documents, outlines the framework for managing your personal data in accordance with the privacy laws applicable in Hong Kong. Please carefully review the following information to understand our data practices and how we will handle your data.

 

Consent

By providing your data to us, you give your consent to the collection, utilization, disclosure, and transfer of your data, as outlined below.

 

Data We May Collect

We may collect and process the following data:

  1. Data you provide through forms on our Platform, including registration, subscription requests, content posting, problem reports, and service inquiries.
  2. Data, documents, or images you upload to our Platform.
  3. Details of transactions conducted through our Platform.
  4. Information regarding your visits to our Platform and the resources you access.
  5. Correspondence records if you contact us.
  6. Responses to surveys we send you, though participation is voluntary.

 

IP Addresses

We may also collect and process information about your computer, including your IP address, operating system, and browser type for system administration and to furnish aggregated statistics to our advertisers. This data pertains to users’ browsing patterns and actions, without identifying individuals.

 

Cookies

Our Platform employs cookies to differentiate you from other users, enhancing your browsing experience and aiding us in making improvements.

 

Data Storage

All data you provide to us is securely stored on our servers. It may also be processed by our staff or suppliers for tasks such as fulfilling your ordered services, processing payments, and offering support services. By submitting your data, you consent to this transfer, storage, or processing. We will take necessary steps to ensure that your data is treated securely and compliant with this privacy policy.

Should we grant you a password to access specific sections of our Platform, you are responsible for keeping it confidential.

While we strive to protect your data, we cannot guarantee the complete security of data transmitted over the internet. Data transmission is undertaken at your own risk. After we receive your information, we implement strict measures and security features to prevent unauthorized access.

 

Use of Data

We use data in the following ways:

  1. To present our Platform’s content effectively for you and your computer.
  2. To provide requested information, products, or services and meet obligations stemming from agreements between you and us.
  3. To notify you of changes in our services.
  4. To investigate complaints regarding Platform use or suspected unlawful activities.
  5. To comply with relevant laws, regulations, codes of practice, guidelines, or rules, or support law enforcement and regulatory investigations.
  6. For other purposes you have authorized.
  7. To execute activities related to the above and our provision of goods and services.

 

Disclosure of Data

We may disclose your data to third parties for the following reasons:

  1. To deliver requested products or services, fulfill agreements, process payments, or support your Platform use.
  2. If third parties assert that content you post on our Platform violates their rights under Chinese law, we may disclose your identity.
  3. If we buy or sell any business or assets, we may disclose data to prospective buyers or sellers.
  4. In case of a third party acquiring substantially all of our assets or shares, personal data held by us about our customers will be a transferred asset.
  5. To government or regulatory bodies, law enforcement, or other authorities to enforce our Platform’s terms of use, respond to directions, requests, or orders from these parties, or report suspected unlawful activity.

 

Consent

By providing your data, you consent to its collection, use, and disclosure for the purposes set out in this privacy policy.

For data related to third parties, you confirm that it is up-to-date, complete, accurate, and that you have obtained their consent for our data collection, use, and disclosure. You agree to provide written evidence of this consent when requested.

Each use of our services signifies a fresh agreement to collect, use, and disclose data in line with this privacy policy.

You have the right to withdraw your consent and ask us to stop using and disclosing your data for any or all purposes by writing to [info@avatarfactories.com]. Keep in mind that withdrawing consent may affect our ability to proceed with transactions, agreements, or interactions with you. Before you withdraw your consent, we will inform you of the consequences. Your withdrawal of consent will not prevent us from exercising our legal rights or any other actions we may undertake under the law.

 

Access and Correction

As per the Personal Information Protection Law of the People’s Republic of China, you have the right to access your personal data. You can exercise this right according to relevant legal provisions. We may charge an administrative fee, based on our applicable rates, to cover our costs when providing you with information about the data we hold about you.

If you need to correct or update your data in our records, you can notify us in writing by sending an email to [info@avatarfactories.com]. In certain cases, data may also be corrected or updated through our platform.

We will respond to access and correction requests as quickly as possible. If we can’t respond within 30 days, we will inform you of when we can do so. If we can’t provide personal data or make requested corrections, we will typically inform you of the reasons, except where not required by the law.

 

Accuracy

We strive to base all decisions involving your data on accurate and timely information. Please disclose all pertinent information and promptly inform us of any data changes. It is essential that you provide all relevant information required for us to offer you services and ensure all information submitted is up-to-date, complete, and accurate.

 

Retention

We may retain your data for the time necessary to achieve its collection purpose or as required or permitted by applicable laws. We will stop retaining your data when it is reasonable to assume that continued retention no longer serves its collection purpose or is no longer necessary for legal or business objectives.

 

Third Party Policies

Our Platform may include links to partner networks, advertisers, and affiliate websites, each having its privacy policies. We are not responsible for these policies, and we advise reviewing them before submitting data.

 

Data Intermediary

When we process your data as a data intermediary on behalf of a third party, we will follow the third party’s instructions, using the data exclusively for agreed purposes between you and the third party. Such data will be protected and stored in compliance with this privacy policy and the terms of the Personal Information Protection Law of the People’s Republic of China (PIPL).

We will also take steps to inform the third party of any data requests, complaints, or questions you may have.

 

Changes to Our Privacy Policy

Any future changes to our privacy policy will be posted on our Platform and, where appropriate, communicated via email.

 

Contact

If you have questions, comments, or requests about this privacy policy, please contact our Data Protection Officer at [info@avatarfactories.com].

ETRITA DIGITAL TECH LIMITED

Adress: RM 509, 5/F, The Cloud, 111 Tung Chau St, Tai Kok Tsui, Kowloon, Hong Kong

 

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